Got Questions?
Frequently Asked Questions
Everything you need to know about importing luxury vehicles from the USA.
Buying & Sourcing
How do I buy a car through LuxeAutoImports?▸
Browse our inventory on the Buy page, or submit a Source request for a specific vehicle. Once you find your car, our team handles the full inspection, purchase, and documentation on your behalf.
Can you find a specific car that isn't in your inventory?▸
Absolutely. Use our Source a Car service to tell us exactly what you're looking for — make, model, year, colour, mileage — and we'll locate it from US dealer networks and auctions within days.
Are all your vehicles clean-title?▸
Yes. Every vehicle we sell comes with a clean US title. We run full history reports (including Carfax and AutoCheck) and perform a multi-point inspection before purchase.
Can I request a video walkaround before buying?▸
Yes. We offer live or recorded video walkarounds for any vehicle in our inventory so you can see the car in detail before committing.
Shipping & Delivery
What shipping methods do you offer?▸
We offer both RoRo (Roll-on/Roll-off) and container shipping. RoRo is more affordable for single vehicles, while container shipping provides added protection and allows shipping of personal items alongside the car.
How long does shipping take?▸
Typical transit times are 4–6 weeks to West Africa (Nigeria, Ghana) and 3–5 weeks to the UAE. Times may vary by port and vessel schedule. You can track your shipment in real time on our Tracking page.
Do you offer door-to-door delivery?▸
Yes. We provide full door-to-door service — from purchasing the vehicle in the US to delivering it to your address in the destination country, including customs clearing.
Can I ship to countries not listed on your site?▸
Yes. While we specialise in Nigeria, Ghana, and the UAE, we ship to 30+ countries worldwide. Contact us with your destination and we'll provide a tailored quote.
Customs & Duties
Do you handle customs clearing?▸
Yes. Our Customs Clearing service takes care of all import paperwork, duty payments, and port clearance so your vehicle arrives without delays or complications.
How much are import duties?▸
Duties vary by country. For example, Nigeria typically charges 35% duty plus levies, Ghana charges 5–20% depending on engine size, and the UAE charges 5%. Use our Cost Estimator tool to get a personalised landed-cost breakdown.
What documents do I need to import a car?▸
Generally you'll need the original US title, bill of sale, bill of lading, and a valid ID. Some countries require additional forms (e.g. Form M in Nigeria). We prepare all documents for you as part of our service.
Costs & Payments
How much does it cost to import a car?▸
Total landed cost depends on the vehicle price, shipping method, destination, and import duties. Use our Cost Estimator for an instant breakdown. As a rough guide, shipping alone starts from around $1,500 for RoRo to West Africa.
What payment methods do you accept?▸
We accept wire transfers and bank-to-bank payments. For large purchases, we can arrange escrow services for added security. Contact our team for full payment details.
Are there any hidden fees?▸
No. We believe in full transparency. Every quote we provide includes a detailed line-by-line cost breakdown — vehicle price, auction fees, shipping, insurance, customs duties, and delivery — so you know exactly what you're paying.
Trust & Safety
How do I know I can trust LuxeAutoImports?▸
We're a registered US business based in Dallas–Fort Worth, Texas. Every vehicle comes with a full inspection report and clean-title guarantee. We also have verified reviews from customers across Nigeria, Ghana, the UAE, and beyond.
What happens if there's a problem with my vehicle?▸
We stand behind every car we sell. If there's an issue that wasn't disclosed in the inspection report, contact us within 48 hours of delivery and we'll work with you to resolve it.
Is my personal information safe?▸
Yes. We use 256-bit SSL encryption across our entire site and never share your personal data with third parties. See our Privacy Policy for full details.
Still have questions?
Our team is ready to help. Reach out and we'll get back to you within 24 hours.